What type of payment is accepted?
We accept payment by credit card for website orders (Paypal is the website method for collecting payment, and you are not required to have a Paypal account as there is an option to send payment as a guest). If you would prefer to send an EMT (email money transfer) please contact us prior to finalizing your order. Please note that orders will not be processed until payment has been received and all orders within Canada are subject to applicable GST/HST charges under GST# 80329 6573 RT0001 and orders within Saskatchewan are subject to PST as well.
How long will it take to get my order?
Please allow 5-12 business days for order processing, plus shipping time. If any items are on backorder you will be notified accordingly and your purchase will be shipped as soon as backordered items are in stock.
What are your shipping costs & methods?
Annibelle Lockets is proud to offer cost effective shipping rates.
- $3-$6 regular post within Canada (4-10 business day delivery)
- $12 Xpress Post within Canada (2-4 business day delivery – tracked)
International Shipping Options:
- $16 via tracked post to USA
Can I return my order if not satisfied?
We are confident you will love your locket! However, if you are not completely satisfied we can offer an exchange or issue a store credit upon request. Returns will not be accepted.
Will you replace a broken locket?
We will exchange defective items within 30 days of purchase but will not replace Lockets which break from being handled roughly.
Will you share my information?
Absolutely not! Any personal information given will not be saved or sold. We respect our customers and privacy.